RETURN POLICY


Last updated March 18, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and The item and proof of purchase, then mail your return to the following address:

Item should be returned to the seller or vendor
Attn: Returns
__________
__________, __________

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

     ●     Perishable Items: Food, beverages, and other items that spoil quickly are generally not returnable.
     ●     Personalized or Customized Items: Products that are made to order or customized for a specific customer are often not returnable.
     ●     Beauty and Health Products: Opened or used beauty products, cosmetics, fragrances, and personal care items are often not returnable due to hygiene concerns.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

07537848214
zekarias.s.negese@gmail.com